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WhatsApp Automation for Shipping Companies

Automate WhatsApp conversations and shipment tracking

ControlBox AI answers customers, finds shipments, and sends updates—automatically.

AI that replies instantly

Greets customers, understands intent, and answers common questions 24/7.

Automatic tracking

Finds shipments and posts status updates to WhatsApp—no agent needed.

Promotional & informational

Send approved templates for marketing or service notifications at scale.

Try ControlBox AI now on WhatsApp

See a real conversation flow, just like your customers will experience it.

  • Send a WhatsApp message and watch ControlBox AI respond in seconds.
  • Test shipment questions, delivery status, and common support scenarios.
  • No setup required—use our demo tracking code and explore the journey.
Try it on WhatsApp
Use tracking number BOG0012100017 to see how it works.
Look for yourself

Open WhatsApp, send the prefilled message, and see how ControlBox AI greets you, asks for shipment details, and shares tracking updates end-to-end.

How ControlBox AI Works

From first message to confirmed delivery—smarter customer messaging for logistics

Connect your WhatsApp

Use your approved WhatsApp number. ControlBox AI handles all message flow.

AI replies and routes

Greets customers, captures tracking numbers, collects details, and routes edge cases.

Automatic tracking

Sends status notifications the moment shipments change state—receiver, sender, or both.

Campaigns that convert

Launch approved promotional and informational templates with variables—no copy/paste.

Plug-and-play with ControlBox

It connects automatically with any ControlBox software—no extra work.

  • Auto-maps status codes to WhatsApp templates
  • Centralized logs and delivery visibility
  • Built-in credit tracking and top-ups
Get Started
Or integrate via API

Use our REST endpoints to push templates, contacts, and tracking from any source.

  • Send approved templates (Content API)
  • Post status updates, query logs
  • Secure tenant isolation
API Docs
ControlBox AI WhatsApp conversation demo 1
ControlBox AI WhatsApp conversation demo 2

Ready to modernize your WhatsApp experience?

Delight customers, reduce workload, and grow revenue with ControlBox AI.

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